1. Introduction
Rock & Swipe Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Full name, email address, phone number, business name, and payment processing information you voluntarily submit through our application forms.
- Automatic Data: We may automatically collect certain information about your device and your use of the website, including IP address, browser type, operating system, referring URLs, and pages visited.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze site usage.
2.1. Facebook Pixel and Advertising Tracking
We use Meta Pixel (formerly Facebook Pixel) on our website to:
- Track page views and user interactions on our website
- Monitor form submissions and conversions
- Understand how visitors use our site to improve our marketing efforts
- Deliver targeted advertising to potential business partners
Meta Pixel collects non-personally identifiable information such as browser type, pages visited, time spent on pages, and device type. This data helps us understand user behavior and optimize our business operations. For more information about Meta's data collection practices, please visit Meta's Cookie Policy.
2.2. Information We Do NOT Collect
It is important to understand what sensitive financial data we do NOT collect or store:
- Credit Card Numbers: We never collect or store credit card numbers, card verification codes (CVV), or other card data directly through our website.
- Social Security Numbers (SSNs): We do not collect or require SSNs on this website.
- Bank Account Information: We do not collect direct bank account numbers or routing information through this website.
- Financial Payment Data: Any payment processing we facilitate is handled by secure third-party payment processors, not through this website.
We are a B2B service provider, not a financial institution, lender, or credit provider. We do not extend credit, process loans, or provide financial services directly. Any financial transactions are handled in compliance with PCI DSS standards by qualified third-party payment processors.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Process your application and evaluate your eligibility for our services
- Email you regarding updates, new features, or promotional information
- Fulfill and manage purchases, orders, payments, and other transactions related to our services
- Generate a personal profile about you so that future visits to the website are personalized
- Increase the efficiency and operation of the website
- Monitor and analyze usage and trends to improve your experience with the website
- Respond to your inquiries, comments, questions, and requests
4. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may disclose your information to service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Business Transfers: If Rock & Swipe Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information when required by law or when we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Your Consent: We may disclose your information with your explicit consent or at your direction.
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Contact Collection and Communication
By providing your phone number, you consent to receive text messages and calls from Rock & Swipe Solutions regarding your application and our services. You may opt out of these communications at any time by contacting us directly.
7. Third-Party Websites
The website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. You may request the deletion of your personal information at any time, subject to certain legal and operational limitations.
9. Your Privacy Rights
Depending on your location, you may have the following rights:
- The right to access your personal information
- The right to correct inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of certain data processing activities
10. California Privacy Rights
If you are a California resident, you have the right to request information about the categories of personal information we collect, the purposes for which we use such information, and the categories of third parties with whom we share such information. You may submit such requests by contacting us using the information provided below.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the date on this page and posting the revised version on the website.
12. Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:
- Email: [email protected]
- Address: 1942 W Gray St #1002, Houston, TX 77019, United States
We will respond to your privacy inquiries within 30 days of receipt.
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